Processing Time

• Orders are typically processed within 1–3 business days (excluding weekends or holidays).

• If an order is modified or canceled within 24 hours, we may be able to stop processing; after that, changes may not be possible.

Shipping Regions & Methods

• We ship domestically (Spain) and internationally (check availability at checkout).

• Shipping methods may include standard, express, or carrier options (e.g. Correos, DHL, UPS, FedEx), depending on destination.

Shipping Times

• Domestic: typically 2–5 business days

• International: typically 7–15 business days (varies by country and customs)

Shipping Costs

• Shipping fees (if any) will be calculated at checkout

• Free shipping may be offered for orders above a certain threshold (if you wish to offer this)

Tracking & Delivery

• Once shipped, you will receive a tracking number and link

• We are not responsible for delays or losses by carriers after dispatch

• If a package is lost or delayed, we will assist to the extent possible but cannot guarantee resolution

Customs, Duties & Taxes

• For international orders, import duties, taxes, and customs clearance fees are your responsibility

• We are not liable for delays or confiscation by customs