1. Introduction

At Crafty Innovator (“we”, “us”, “our”), we care about your privacy and protecting your personal information. This policy explains:

  • What data we collect

  • How we use and share it

  • The rights you have over your data

By using our website or purchasing from us, you consent to the collection and use of your information as described here.

2. What Information We Collect

a. Information You Provide:

  • Personal identification (name, email, phone)

  • Billing & shipping address

  • Payment data (processed secure by third-party payment gateway)

  • Account credentials (username / password)

  • Customer support correspondence

b. Automatically Collected / Technical Data:

  • IP address, browser type, device, operating system

  • Pages visited, timestamps, referring/exit pages

  • Cookies, web beacons, similar tracking technologies

3. How We Use Your Information

We use your data for purposes including:

  • Processing orders, managing returns, fulfilling shipments

  • Communicating order status, customer service, support

  • Improving our website, analytics, security

  • Marketing / promotional emails (when you opt in)

  • Preventing fraud or unauthorized activity

  • Complying with legal obligations

4. Sharing & Disclosure

We may share your information with:

  • Payment processors, banks, fulfillment/shipping partners

  • Third-party service providers (marketing, analytics, email)

  • Legal or regulatory authorities when required

  • In connection with business transactions (mergers, acquisitions)

We will not sell your personal data to unaffiliated third parties.

5. Data Retention & Security

We retain your personal data only as long as needed for the purposes above or to comply with legal obligations. We implement reasonable technical and organizational measures (encryption, access control, secure servers) to protect your data. However, no system is completely secure, so absolute security cannot be guaranteed.

6. Your Rights

Depending on your locale (e.g. EU, California), you may have rights to:

  • Access, correct, update, delete your data

  • Restrict or object to some processing

  • Withdraw consent for marketing

  • Data portability (receive your data in a machine-readable format)

  • Lodge complaints with supervisory authorities

To exercise any of these rights, contact support@craftyinnovator.org. We may ask you to verify your identity before responding.

7. International Transfers

If your data is processed or stored outside your country or the EU, we will ensure appropriate safeguards (e.g. standard contractual clauses) are in place.

8. Cookies & Tracking

We use cookies and similar technologies to:

  • Enable site functionality (e.g. login, cart)

  • Analyze usage patterns

  • Serve marketing / personalized content

You can manage or disable cookies via your browser settings, though some features may not work if cookies are disabled.

9. Changes to Privacy Policy

We may update this policy from time to time. When we do, we will post the updated version here with a “Last Updated” date. Continued use after changes indicates acceptance of the new policy.